Refund policy

What is your return policy?
We understand that skincare is personal and that certain products aren’t the right fit for your goals or needs. Our 30-day return policy covers requests submitted through our returns portal from the date of purchase. Once approved, a return label will be emailed to you so you can ship back the items you wish to return. Upon receipt, inspection, and approval of the item(s), returns for refund will be issued and processed according to your payment method or via store credit. If your return request is due to a damaged, defective, or incorrect item, please reach out to hello@iconskincare.com with images of the concern. We want to help you as quickly as possible.

Do you offer exchanges?
We do not offer exchanges, but you can return a product under our 30-day return policy and place an order for something else